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Ready for a carefree holiday?

Practical info

We look forward to welcoming you! To make your stay as pleasant and smooth as possible, we have gathered all practical information in one place.

From the best directions to our house rules and payment conditions: here you will find everything you need to know for a relaxed start to your holiday.

Address

Westbroekstraat 108
8650 Houthulst
Belgium

The way to Ter Luyghem

Plan your route

Your holiday begins the moment you enter the Westhoek. Ter Luyghem is tucked away in the greenery of Houthulst, but is surprisingly easy to reach.

By car

Whether you come from the Ghent area (1h), Brussels (1h30) or the coast (45 min), the approach roads take you through idyllic countryside. Once you arrive, you can park effortlessly in our spacious car park (8 spaces). Have an electric car? Charge it during your stay at our own charging point.

By public transport

Prefer to stretch your legs? Take the train to Diksmuide station. Bus 24 towards Poperinge will be waiting for you there, dropping you off at the Merkem Luigem stop within walking distance of the property.

A few agreements for a great stay

House rules

We want all our guests to enjoy the peace and atmosphere at Ter Luyghem to the fullest. To maintain the quality of our property and preserve our good relationship with our neighbours, we have established a few agreements. This way, everyone knows what to expect and we can all work together to ensure a carefree holiday.

Good to know: by booking you agree to these house rules (legally we fall under the courts of the district of Ypres).

  • De woning is voorzien voor maximum 20 personen. Hier wordt in geen geval van afgeweken zonder toestemming van de eigenaar. Indien er zich meer mensen bevinden, kan de eigenaar de toegang verbieden.
  • Pets are negotiable. Please contact us for more information.
  • The landlord reserves the right to terminate the agreement and have tenants removed from the holiday home if a tenant or co-tenant has caused serious damage. In this case, the landlord cannot be held liable to refund any part of the rent for the remaining period.
  • Er wordt op voorhand altijd een aankomst- en vertrekuur afgesproken met de eigenaar. (minimum 1 week op voorhand)
  • Bij de boeking wordt 50% van het volledige bedrag gevraagd. Ten laatste 1 maand voor aankomst worden de andere 50% en waarborg gestort op de daarvoor voorziene rekening.
  • The security deposit will be returned no later than 2 weeks after departure if there is no damage. Any damage found will be communicated in writing or by email to the person responsible for the booking. That person is also responsible for full compensation of the damage.
  • De eigenaar kan op ieder ogenblik zijn eigendom betreden om nazicht te doen van de binneninstallaties, verwarming, onderhoud van het gazon en dit zonder de toestemming van de huurder. De eigenaar is gehouden de privacy van de huurder te respecteren.
  • Wanneer er bij aankomst iets niet in orde is, verwittig je onmiddellijk de eigenaar. Indien je nalaat dit te doen, kan de eigenaar de waarborg achteraf inhouden.
  • We accept no liability towards tenants for:
    1) Personal injury sustained during your stay.
    2) Material damage to your belongings during the stay.
    3) Theft of your goods during the stay.
  • Water and electricity consumption are included in the rental price, as long as this concerns normal usage.
  • There is wifi (internet) available in the property. The use of the internet during the rental period is entirely at the tenant's own responsibility. All internet traffic is registered on our IP address; illegal downloading is prohibited.
  • All items present in the property remain the property of the landlord.
  • The key to the property is handed over to the person responsible for the booking at the start of the stay. The key must be returned to the owner at the end of the stay / placed in the letterbox (in consultation with the owner). In case of loss, compensation of €25 per key must be paid. This will be deducted from the security deposit.
    In the event of a loss, compensation must be paid within two weeks.
  • The house is offered in a clean state and must be left in the same condition. In case of negligence or damage, the cost will be charged to the tenant. This will be deducted from the security deposit.
  • Tegen een gepaste vergoeding (€ 0,40 per kWh) vertrekt ook jouw elektrisch voertuig weer volledig opgeladen. Dit wordt vooraf gemeld, zo kunnen wij je bedienen via onze laadpaal. 
  • Cars are parked in the designated parking area at the property. Under no circumstances may guests park at the neighbours.
  • Smoking is strictly prohibited inside the property. Smoking is permitted outside in the ashtray.
  • We have a zero-tolerance policy for the possession and/or use of drugs.
  • We are a family-friendly holiday home. If your stay is a pleasant gathering with friends or family in the Westhoek, you are most welcome.
    The property is not rented for:
    1) Stag/hen parties
    2) Youth movements
    3) Parties/raves
    4) Gatherings
  • Kitchen utensils must be cleaned and put back in an orderly manner. The kitchen has a dishwasher; the correct cleaning product must be used.
  • No grease or frying fat may ever be poured down the sink.
  • Personal electrical appliances must be in good technical condition and must not overload the electrical installation.
  • We ask that you be considerate of neighbours regarding night noise/noise nuisance. A municipal police regulation is in force that can impose administrative fines for night noise. The owner may refuse access and immediately terminate the contract without any refund in case of repeated noise nuisance.
  • Storing fireworks in the property and setting off fireworks around the property is strictly prohibited.
  • The property may never be sublet. If the property is rented for a certain number of persons, it is assumed this is indeed the case. If not, access to the property may be refused.
  • When leaving the property, windows and doors must always be locked.
  • When leaving the property at the end of the stay, the thermostat of the upstairs and downstairs heating must be set to the lowest setting.
  • Bed linen (inside out) and bath linen are placed in the games room. These are included in the price and must be used. (Mattress protector is not removed upon departure)
  • The final cleaning is included in the rental price. This applies if the property is left in a normal state. If not, this will be deducted from the deposit.
  • Waste must be sorted according to Belgian standards.
    1) Residual waste: white bag
    2) PMD: blue bag
    3) Paper and cardboard
    4) Glass: in the designated container
  • The household fire regulations, the position of emergency exits and fire extinguishers must be checked before using the property.
  • The person responsible ensures that fellow residents are informed of the emergency procedures in case of fire or calamity.
  • Stairs, corridors and doors must be kept clear to allow quick and easy evacuation of the building. Interior doors leading to an emergency exit may not be locked or blocked.
  • A list of necessary and useful telephone numbers is displayed in the entrance hall of the property. The owner must always be informed if problems/incidents occur.
  • On both floors there are prints of the floor plan showing the emergency lighting, fire detection, fire extinguishers and emergency exits.
  • If cancelled less than two months in advance, the deposit is considered as compensation.
  • If cancelled within two weeks before arrival, the full amount will be retained and considered as compensation. The security deposit will be refunded.
  • The landlord is not responsible for the unavailability or early termination of a rental agreement as a result of any event of any type or nature, without limitation, beyond its control.
  • This must be reported/requested in advance. 
  • Dogs are not allowed on the sofas.
  • If your dog goes into the bedroom, we ask that you bring your own extra blankets. If the bed is left dirty, we will have no choice but to charge extra costs.
  • It is forbidden to wash dogs in the shower. You can use the outdoor tap for this.
  • Dogs can do their business in the garden. We ask owners to clean up everything before departure. 
  • Dogs are admitted free of charge. May we ask that you leave the property tidy.
  • We hope every dog owner can judge for themselves whether they can leave their pet alone for a while.